REPAIR & RETURN PROCESS
- The Repair and return process is pretty simple and helps you avoid paying the high cost of a new ecu through your dealer.
- Step 1: Click on the buy it now button, select your return shipping preference and complete checkout. (Please make sure to read the Tech Notes below prior to purchase, thanks!)
Step 2: Package your ecu carefully so that it does not incur structural damage during shipment. Take it to the Post Office, FedEx, DHL or UPS and ship it to:
Your Part Source
4503 N Illinois St.
Swansea, IL 62226
Attn: R&R/(your Ebay user name here)
(Please make sure to include a note detailing the issues your vehicle is having and any trouble codes the vehicle is throwing. Make sure to include a contact number which we will only use if we run into an issues with the repair.)
- Step 3: The ecu arrives for repairs! We will repair your ecu the same or next business day and ship it back to you promptly. We ship on Saturdays!!
- Step 4: Since this is your computer it will return repaired, cleaned and ready for plug and play installation! It's that simple!
- We will use your notes and our state of the art vehicle simulator to put your ecu through over 25 component tests. This will allow us to zero in on the issues and perform a thorough rebuild. After the rebuild the ecu will undergo the same tests to verify the repair! Your ecu case and pins will also be cleaned so it is ready for install when you receive it back! (Please make sure your connector is free of debris, oil, dirt etc etc so a good connection is made!)
- Please note that sometimes the damage to an engine computer is not repairable. In cases like this there will be a diagnostic fee of $74.99. This fee covers our administrative time, testing the ecu and the attempted repair which in most cases can take quite a bit of time and effort. The remaining portion of your purchase price will be refunded.
- If you know the codes your ecu is throwing please email us prior to purchase and in most cases we can let you know if the damage is repairable or not. If not we may have the ecu you need in stock and will go over options with you.
- If we have not had prior contact with you and your ECU arrives with a known unrepairable code the ECU will be shipped back and you will only be charged a $24.99 handling charge. The remaining portion of your purchase price will be refunded.
- This repair carries a Limited Lifetime Warranty!
- You will receive a detail of the repairs that took place. Those repairs are covered for Life! You may also receive install notes detailing what you may need to repair or verify good prior to installing the repaired ecu. If it is determined those repairs did not take place and the same component(s) are blown it will not be covered under the warranty. In all cases where there is an issue rest assured we will work with you to get your vehicle up and running!
PART NUMBER04692101 05033368 05033701 05094780 05150471 05150523 05187138 05187139 05187140 05187647 05187649 05187650 05187653 05187660 05187811 05187812 05187813 05187814 05187815 05187817 05187818 05187821 05187822 05187823 05187824 68019201 68019202 68019203 68019204 68019205 68019206 68019207 68019208 68019209 68027205 68027206 68027207 68027208 68027209 68027210 68027213 68027214 68027215 68027216 68028201 68028202 68028203 68031773 68031775 68031777 68031781 68031783 68031784 68044227 68044228 68044229 68070005 68070009 68071019 68071020 04692101AD 04692101AE 05033368AF 05033368AG 05033368AH 05033701AC 05033701AD 05033701AE 05033701AF 05094780AF 05094780AG 05094780AH 05150471AA 05150523AA 05187138AC 05187138AD 05187138AE 05187139AC 05187139AD 05187139AE 05187140AC 05187140AD 05187140AE 05187647AB 05187649AB 05187650AB 05187653AA 05187653AB 05187660AA 05187660AB 05187811AC 05187811AD 05187811AE 05187811AF 05187811AG 05187811AH 05187811AI 05187812AC 05187812AD 05187813AD 05187814AD 05187814AE 05187814AF 05187814AG 05187814AH 05187814AI 05187815AC 05187815AD 05187815AE 05187815AF 05187815AG 05187815AH 05187815AI 05187817AC 05187817AD 05187817AE 05187817AF 05187817AG 05187817AH 05187817AI 05187818AC 05187818AD 05187821AC 05187821AD 05187821AE 05187821AF 05187821AG 05187821AH 05187821AI 05187822AC 05187822AD 05187822AE 05187822AF 05187822AG 05187822AH 05187822AI 05187823AC 05187823AD 05187823AE 05187823AF 05187823AG 05187823AH 05187823AI 05187824AC 05187824AD 05187824AE 05187824AF 05187824AG 05187824AH 05187824AI 68019201AA 68019201AB 68019202AA 68019202AB 68019203AA 68019203AB 68019204AA 68019204AB 68019205AA 68019205AB 68019206AA 68019206AB 68019207AA 68019207AB 68019208AA 68019208AB 68019209AA 68019209AB 68027205AB 68027205AC 68027205AD 68027205AE 68027206AB 68027206AC 68027206AD 68027206AE 68027207AB 68027207AC 68027207AD 68027207AE 68027208AB 68027208AC 68027208AD 68027208AE 68027209AB 68027209AC 68027209AD 68027209AE 68027209AF 68027210AB 68027210AC 68027210AD 68027210AE 68027210AF 68027213AB 68027213AC 68027213AD 68027213AE 68027213AF 68027214AB 68027214AC 68027214AD 68027214AE 68027214AF 68027215AB 68027215AC 68027215AD 68027215AE 68027215AF 68027216AB 68027216AC 68027216AD 68027216AE 68027216AF 68028201AA 68028201AB 68028201AC 68028201AD 68028201AE 68028201AF 68028202AA 68028202AB 68028202AC 68028202AD 68028202AE 68028202AF 68028203AA 68028203AB 68028203AC 68028203AD 68028203AE 68028203AF 68031773AC 68031773AD 68031773AE 68031773AF 68031775AC 68031775AD 68031775AE 68031775AF 68031777AB 68031777AC 68031777AD 68031777AE 68031777AF 68031781AC 68031781AD 68031781AE 68031781AF 68031783AD 68031783AE 68031784AB 68031784AC 68031784AD 68031784AE 68031784AF 68031784AG 68044227AA 68044227AB 68044228AA 68044228AB 68044229AA 68044229AB 68070005AA 68070005AB 68070005AC 68070005AD 68070009AA 68070009AB 68070009AC 68070009AD 68071019AA 68071019AB 68071020AA 68071020AB
If you do not see your part number, no worries, we can repair all 07 08 09 or 10 Jeep Patriot Compass ECU's. If you know your ECU s beyond repair email us with your part number and there is a good chance we have it in stock!
- You are responsible for shipping the ecu to us. We offer three return shipping options. During checkout you will be able to choose one of the following:
- USPS Priority - 2 to 3 day shipping (This is included with the listed shipping cost)
- USPS Priority Express - 1 day shipping to most locations. If you live in a remote area this service may take 2 days. (There is an up-charge)
- UPS Next Day Air Saver - Guaranteed 1 day service. (There is an up-charge) arriving much sooner and when it does we will repair it the same or next business day. Once repaired the ecu will ship back to you by the next business morning.
Most items come with a 30 day return period. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where no or only partial refunds are granted
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged by our error. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.
You will be responsible for paying for return shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of initial shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We typically use USPS Priority to ship your item. This is a 2-3 day service to most parts of the lower 48 states.
We only offer faster shipping on smaller items which can fit into the USPS Priority Mail Express Flat Rate envelope. This expedited shipping does have a shipping surcharge.
If you are needing faster shipping on a larger item you can contact us to see if we can do this.
Any expedited shipping costs will not be refunded if the item is returned or does not show up on time due to the shipping carrier.